Digital Gift Card: Digital gift cards are generally delivered within one hour after the order has been successfully processed. Is your order confirmed, but you have not received the gift card per e-mail? Then your digital gift card might have ended up in your spam inbox. If the digital gift card is not in your spam box, you can check the status of your order in the order history under 'my account'. If you have not registered, please contact us.
Physical gift card: In case of a physical gift card, it may take a while before you receive your order by post. We process orders that arrive before 3:00 PM on working days the same day. This means you order will be presented to the post on that day.
Normally, your order should then take about 2 working days to be delivered. This may take longer during busy periods however. If you have any doubts about your delivery, please contact us.